At the Restaurant

This worksheet is designed to go with my Restaurant lesson plan

Warm Up

  1. Discuss the following questions:
    • How often do you go to a restaurant?
    • Do you like eating out or at home?
      What is your favorite restaurant?
    • What is your favorite food to order there?
    • When was the last time you went to a restaurant?
    • Is there any difference between a restaurant, café, bar, pub, cafeteria?
    • Have you ever been to a Western restaurant (i.e. in the US or Europe)? Were there any
      differences in customs between your country and the West?

    Brainstorm what happens when you go to a restaurant. For example, First, the waiter says, “Hello. How
    many people in your party?” Then they seat you…

Useful Vocab

maitre d’ waiter customer smoking section to seat someone
to take an order to give an order starters appetizers entrée
desert side dish

Sample Dialogue

Dave and Sarah decide to visit an American restaurant.

Waiter: Good afternoon. Table for two?
Dave: Yes, please.
Waiter: Smoking or non-smoking?
Sarah: Non-smoking.
Waiter: Right this way.

They walk to a table. Dave and Sarah sit down and the waiter gives them menus.

Waiter: I’ll be back in a few minutes to take your order.

After 7 minutes, the waiter returns.

Waiter: Are you ready to order?
Dave: I think so, but can I ask? What is Beef Stroganoff?
Waiter: It’s beef cut into small pieces and served in a sour cream and white wine sauce.
Dave: Ok, that sounds good. I’ll have that.
Waiter: Excellent. And that comes with your choice of French fries, fried mushrooms, or rice.
Dave: I’ll have rice.
Waiter: Anything to start?

Dave: I’ll have the French Onion soup.
Waiter. OK. And what can I get you?
Sarah: Is the Spaghetti and Meatballs very large?
Waiter: Yes, it’s a big portion.
Sarah: Oh, I’m not very hungry.

Waiter: Then can I recommend the Chicken with Mushrooms? That comes with noodles, but it’s not
too big.
Sarah: Ok. I’ll take Chicken and Mushrooms. And a salad to start.
Waiter: Very good. And what can I get you to drink?
Dave: A Coke, please.
Sarah: I’ll have orange juice.
Waiter: Oh, I’m afraid we’re out of orange juice. But we have pear, apple, grape, and kiwi-banana.
Sarah: Kiwi-Banana? That sounds interesting. I’ll try that.
Waiter: Excellent. I’ll be back with your drinks in a minute.

Questions
1. What does the waiter ask before seating Dave and Sarah?
2. How do Dave and Sarah say what they want to eat?
3. What do Dave and Sarah order for starters? For their main meal? To drink?
4. How does the waiter suggest a meal for Sarah?
5. What problems do the diners have?
6. Is the conversation formal or informal?

Discussion

  1. What kinds of problems do you have when you go to the restaurant?
  2. Can you think of a time when a restaurant ran out of something you ordered?
  3. Have you ever had very bad customer service?
  4. Has the waiter/waitress ever mixed up your order?
  5. Overcharged you?
  6. Been very rude?
  7. Have you every complained to a manager about a waiter or waitress?
  8. Have you ever refused to pay for your meal?